Billing Terms and Conditions Policy

Billing Terms & Conditions

Effective Date: May 14, 2026

1. Introduction

These Billing Terms & Conditions (“Terms”) govern the payment obligations and billing processes between Waverly Audio (“Company,” “we,” “our,” or “us”) and the customer (“Customer,” “you,” or “your”).

By purchasing products or using our services, you agree to these Terms.

2. Payment Terms

2.1 Pricing

  • All prices are listed in USD.
  • Prices are subject to change without prior notice.
  • Prices do not include applicable taxes, duties, or fees unless otherwise stated.

2.2 Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • American Express
  • PayPal
  • Other secure electronic payment methods

2.3 Payment Due

For one-time purchases, payment is due at the time of checkout and order confirmation.

3. Invoicing

  • Invoices are issued upon successful order placement.
  • Billing confirmations and receipts are delivered electronically via email.
  • Customers are responsible for ensuring billing information remains accurate and up to date.

4. Late Payments

4.1 Interest on Late Payments

If payment is not received by the due date, we reserve the right to charge interest or late fees permitted under applicable law.

4.2 Suspension of Services

We may suspend or terminate services if payment obligations are not met within a reasonable timeframe.

Services may be reinstated after full payment of any outstanding balances and applicable fees.

5. Disputed Charges

If you believe a billing error has occurred, you must notify us in writing within a reasonable period after the invoice date.

Disputes should include:

  • Your order or invoice number
  • Details regarding the disputed charge

We will investigate and resolve billing disputes promptly and fairly.

6. Refunds & Credits

Refunds and credits are issued in accordance with our Return & Refund Policy.

Approved refunds will be processed back to the original payment method within a reasonable timeframe.

7. Taxes

You are responsible for all applicable taxes associated with your purchase, including sales tax and other required governmental fees.

If you are tax-exempt, valid exemption documentation must be provided at the time of purchase.

8. Billing Errors

If a billing error is identified:

  • Overcharges will be refunded or credited appropriately.
  • Undercharges may result in additional invoicing for the outstanding balance.

We reserve the right to correct billing inaccuracies at any time.

9. Subscription & Recurring Payments

9.1 Automatic Renewal

Certain services or subscriptions may automatically renew unless canceled before the renewal date.

We may send reminder notifications prior to renewal.

9.2 Cancellation

Subscriptions may be canceled according to the cancellation terms provided at the time of purchase.

Upon cancellation, access to subscription services will continue until the end of the active billing cycle.

10. Payment Security

  • All payment information is processed securely using industry-standard encryption.
  • Transactions are protected באמצעות Secure Socket Layer (SSL) technology.
  • We do not store full credit card information on our servers.

11. Changes to Billing Terms

We reserve the right to modify these Billing Terms & Conditions at any time.

Updated terms become effective immediately upon posting to our website. Continued use of our services constitutes acceptance of any revised Terms.

12. Limitation of Liability

To the fullest extent permitted by law, Waverly Audio shall not be liable for indirect, incidental, consequential, or punitive damages related to billing or payment matters.

Our maximum liability is limited to the amount paid by you for the applicable products or services.

13. Governing Law

These Terms are governed by the laws of the United States and the State of Texas, without regard to conflict of law principles.

Any legal proceedings arising under these Terms shall be brought in the appropriate courts located in Texas.

14. Contact Information

For billing questions or concerns, please contact us:

Waverly Audio
5900 Balcones Drive, Suite 100
Austin, Texas 78731, USA

Email: support@waverlyaudio.com
Phone: (737) 255-8498
Website: www.waverlyaudio.com

15. Entire Agreement

These Billing Terms & Conditions, together with our Terms of Service and Privacy Policy, constitute the complete agreement between you and Waverly Audio regarding billing matters and supersede any prior agreements.

Acknowledgment

By purchasing products or using our services, you acknowledge that you have read, understood, and agreed to these Billing Terms & Conditions.